Refund & Cancellation Policy

This policy applies to all services purchased from INSHARO INC. (registered office: 503–5229 Dundas St. W, Etobicoke, ON M9B 6L9, Canada; KSA CR No. 7053180589) through insharo.com.

• The one-time hiring fee is earned upon successful onboarding of the hired employee and is non-refundable once onboarding has commenced.
• Monthly management, office seat, and benefits fees are billed in advance for the upcoming service month. Cancellation of an EOR engagement requires thirty (30) days' written notice; fees for the notice period remain payable, as they cover live payroll, statutory, and compliance obligations that cannot be unwound.
• Statutory pass-through costs (payroll, social insurance, taxes already remitted) are non-refundable under any circumstance, as these are paid to third parties/government bodies on the Client's behalf.

• Package fees are billed per supervisor for the agreed service period.
• Clients may cancel before the service start date for a full refund.
• Once the service period has begun, fees are non-refundable for the current billing period but cancellation will take effect at the end of that period, with no further billing.

As these engagements are individually scoped and quoted, refund and cancellation terms are set out in the specific quote/agreement provided to the Client before work begins. Absent other terms, work already performed at the time of cancellation is non-refundable, and any unearned prepaid balance will be refunded within fifteen (15) business days.

Requests must be submitted in writing to [email protected] and must include the service name, order or agreement reference, and reason for the request. INSHARO will respond within five (5) business days.

If you believe you have been charged in error, contact us before initiating a chargeback with your card issuer — this allows us to resolve the issue directly and faster.